information for international (non UK) customers
I have been getting a lot of enquiries from customers outside the UK, so here's some information about buying from overseas.
The shipping prices on this website are for UK mainland shipping only. If you need the item shipped elsewhere please send us a message and we'll let you know the shipping cost to your location.
As a rough guide, shipping a viola or violin to the USA costs about £100. To western europe about £45.
Shipping cellos is very expensive. Shipping a cello to the USA costs around £300.
There may also be insurance costs as well as shipping charges.
I much prefer to ship instruments with the bridge and soundpost removed. This reduces the chance of the instrument being cracked in transit by about 90%. You will need to find a local luthier or violin shop who can put the bridge and soundpost back in place for you. This is a 10 minute job and should not be expensive.
If you buy online and have the instrument shipped overseas, you need to consider that it will be very expensive to return it if you don't like it or find it unsuitable for any reason. Often it would be cheaper to sell it locally than return it to Violorama. Obviously we think you'll love our instruments, but you should be extra sure you have picked the right one before buying from outside the UK.
Please don't contact me asking how much the prices are in your local currency. Exchange rates vary. You can get the latest exchange rates at xe.com but you should bear in mind that these are midmarket rates and you will get a slightly worse rate by about 2% since all currency sellers have a small premium built into their rates
Some countries charge import duties, VAT, GST or other taxes on imported goods. It is entirely the buyers responsibility to pay these if they happen and to find out if any such charges will apply and how much they will be. Buyers from other EU countries should not have this problem as there are no taxes on shipments within the EU.